What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in Mankato area during the cooler months, when they’re required to keep you toasty. While you know the team at Northern Comfort Inc will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some cash if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound silly, but make sure everything is turned “on”. We’ve been to numerous calls only to discover the thermostat or the heat pump itself is switched off.
    • Look at your thermostat to make sure it’s on, set to the appropriate temperature and isn’t fixed to cool.
    • Then try changing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re unsure where it is) and check your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t switched on, go back to your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the proper time. If it thinks it’s morning when it’s actually night, it may not kick your heat on because it doesn’t know you’re home.
  3. Is a blockage causing your furnace to fail?
    • Check your air filters to make sure they’re not clogging things up.
    • Do you have any congested ducts, vents or cool air intakes?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still without heat, call Northern Comfort Inc at 507-387-6596 or set up an appointment online and we’ll get your home back to the warm and cozy place it should be.

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