The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can raise and lower settings to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy supplier for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it on your own or contact a HVAC pro like Northern Comfort Inc. If you’re putting it in on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw adequate juice, Nest says you may have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t run or turns off and on repeatedly in a short period of time.

You may believe something is up with your heating and cooling system, but if you just got the Nest, it’s best to begin with your thermostat initially. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat professional including one from Northern Comfort Inc can provide support. We can identify the issue and put in a C-wire, if needed.

Smart thermostats such as the Nest are created to make your life more convenient, through automatic energy-efficient programming and the option to check temps while you’re on the go. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling specialists at Northern Comfort Inc can fix the issue quickly.

If you’re experiencing atypical heating and cooling behavior with your new Nest, reach out to us at 507-387-6596 to request your appointment now.