The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or out and about and can raise and lower settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it on your own or call a HVAC professional like Northern Comfort Inc. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue since the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough juice, Nest says you may run into some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t run or turns off and on rapidly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat professional including one from Northern Comfort Inc can assist you. We can pinpoint the problem and add a C-wire, if necessary.

Smart thermostats including the Nest are designed to make your life simpler, by automatic energy-efficient programming and the ability to monitor temperatures while you’re away from home. It’s a frustrating experience when yours won’t operate properly, but our heating and cooling specialists at Northern Comfort Inc can take care of the issue fast.

If you’re running into strange heating and cooling behavior with your new Nest, give us a call at 507-387-6596 to request your appointment now.